Frequently Asked Questions



Is thermography safe for both horse and handler?


Yes. Thermal imaging is a non-invasive and non-contact procedure with no radiation – making it completely safe for both horse and handler.


Who carries out the imaging procedure?


The imaging procedure will be carried out by a trained technician, who will follow a strict imaging protocol to ensure images are of the highest quality to meet veterinary requirements. Our thermographer holds a Masters degree in Equine Science and has extensive experience in the equine industry.


Is the thermal camera used suitable for veterinary use?


Yes, Our Thermal Camera has a high resolution of 384 x 288 pixels and a high thermal sensitivity, allowing accurate identification of abnormal thermal patterns. The camera is mobile, portable and silent in operation – making it ideal for equine use.


Where can the thermal images be taken? Will I need to travel my horse?


Images can usually be taken at your own yard, eliminating the need to travel your horse. The viewing area for taking thermal images should have a flat surface of hard standing and be large enough to move around the horse safely. It must be out of direct sunlight and free from draughts. Appropriate areas can include an indoor school, a large stable free from bedding or a covered barn. A handler must be available to position the horse for imaging.


How long does the imaging procedure take?


A full thermal inspection can take between 60-90 minutes, depending on how still the horse stands. This will include an initial consultation, where we will take a detailed history of your horse, and a visual examination prior to scanning.


What happens during the imaging procedure?


When we first arrive at your yard, we will take a detailed clinical history of your horse and carry out a thorough visual inspection of the scanning area. This will allow us to detect any potential artefacts which could create a false reading on the thermal image. A visual examination of your horse will be carried out for the same reasons.

The temperature and humidity of the viewing area will be recorded and input into the camera before images are taken. Images will be saved onto the camera and can be viewed at the end of the inspection process.


When and how will I receive the images of my horse?


You will be able to view images on the screen of the camera at the time of scanning. These images will be of a small size and will require enhancement using our specialist software. This will be carried out off-site. Images will be emailed to you the next day. Hard copies can be mailed if requested.


What happens after I have received the images of my horse?


When you have received your images you will be able to discuss findings with your vet or practitioner. Whilst White Horse Thermography is happy to discuss images with your vet, under the Veterinary Surgeons Act 1966 a diagnosis can only be made by a Registered Veterinary Surgeon. White Horse Thermography cannot make a diagnosis or prescribe a course of treatment


What payment methods do you accept?


We accept cash or cheque. Payment is required in full on the day of the scan, unless otherwise agreed prior to the consultation.